Check your account and plan before paying
After opening the user dashboard, make sure you're signed in to the account you intend to use. No email address is needed to create an account; just choose a username and password. Keep your login details safe so you can check orders, get your subscription and contact support later. Then go to the plans section, confirm the plan name, price, data allowance and billing type, and follow the instructions on the order page.
Monthly plans and data packs may have similar names but work differently. Before paying, make sure you've selected either a monthly plan that resets on its activation date or a data pack that never expires and remains valid until used. The payment page supports Alipay, WeChat Pay and USDT. Follow the steps shown, and don't reuse payment details from a different order.
Check your order status after paying
After payment, return to the user dashboard to check the relevant order and plan status, then get your subscription and import it into your client. If the payment channel shows the payment as complete but the dashboard status is unclear, check your account and order history first to avoid paying twice by mistake.
To report an issue, open a dashboard support ticket and include your plan name, order details and a description of the problem. Before sharing a screenshot, hide account information such as your password and subscription link. You don't need to share those details to get help with a payment issue.
View Account and Orders