JujuVPN Subscription Import Guide
Create an account, get your subscription, and import it into a client. Follow the steps in order, then check that the connection works.
If this is your first time, start by creating an account. If you've already paid, skip to getting your subscription. This page covers the basic setup; for route details, routine maintenance, and advanced settings, see the complete guide.
Create an account with a username
First, open the account creation page in the user panel and set a username and password. JujuVPN does not require an email address; sign in with your username and password. Use a username you can remember, choose a password you don't use on other sites, and store it in a trusted password manager. Before submitting, check your entries carefully, including capitalization, input method, and any accidental spaces, so you can sign in with the same details later.
After creating your account, follow the on-screen instructions to open the user panel. If you return to the login page, sign in with the username and password you just set. Make sure you can access the account overview before choosing a plan. Don't create another account just because you can't see routes yet. Keep your account, orders, and subscription together under one login, and stay signed in to that account when making a payment.
Keep your login details on your own devices so you can check orders, get your subscription, and resolve issues later. Sign out after using the panel on a shared device, and don't let the browser save your password. If you see a message when creating an account or signing in, read the reason and check your entries. For account help, see the FAQ.
First Month FreeChoose a plan and place your order
In the panel's plans section, decide whether you need monthly service or a plan based on data usage. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Monthly data resets on your activation date, not at the start of each calendar month. Choose based on how you use the service: browsing and text tools, video streaming, and file transfers use different amounts of data. Don't compare plans by name alone.
If your usage varies, compare the data packs: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Data packs remain valid until used and never expire. The difference from a monthly plan is how data is used and reset, not just the total allowance. If you're unsure which option fits, review the full terms on the pricing page before returning to the panel to choose. Don't compare plans with different billing methods as if they were the same product.
Once you've chosen a plan, review the order details, including the data allowance, price, and billing method. Then pay with Alipay, WeChat Pay, or USDT. Payment and order status in the panel may need to be checked separately, so return to your account after paying. Go by the order and plan status shown in the panel. Don't assume activation failed just because the payment page closed, and don't pay again while the status is unclear.
Once your plan is active, go to the account overview to get your subscription. JujuVPN offers a 60-day money-back guarantee; see the Terms of Service for how to request a refund. If you upgrade a monthly plan partway through, the price difference is converted into remaining days. Check the result shown in the panel rather than estimating it from the data difference. To ask about a payment, describe the order through the panel's support ticket page.
Choose this planGet your subscription in the account dashboard
Once your plan is active, open the account overview and find the option to import a subscription or copy its URL. The subscription link lets a client retrieve route configuration; it is not a regular website or an installer. You usually don't need to open it in a browser. Instead, give it to a client that supports subscriptions so it can retrieve the configuration and build a route list.
If the panel offers an import option for your client, use it first. You may be asked whether to open the corresponding app. Check that the app name matches the client you've installed before continuing. If it doesn't open automatically, make sure the client is installed and launches correctly, then add the copied subscription URL manually. There's no need to keep clicking the same import option.
When importing manually, copy the entire URL; don't select only the part visible on screen. This example is fake and is included only to show the format: https://example.com/sub?token=YOUR_TOKEN. Get the real URL only from your own signed-in panel. Don't paste this example into a client or modify parameters in your actual URL, or the client may not be able to retrieve the configuration.
Your subscription URL contains account information. Don't share it publicly or post it in discussion forums. If you need to share a screenshot to troubleshoot an issue, hide the full URL and any related identifiers. If the client reports a format error after you paste the link, copy it again from the panel and check for line breaks, spaces, or extra text. For help with leaked, expired, or outdated subscriptions, see the complete guide.
Open the account overviewImport a client for your device
Open the client downloads section in the user panel, choose the JujuVPN client for your device, and follow the panel instructions. After signing in, you can download clients for Windows, macOS, Android, and Linux without purchasing a plan. You still need an active plan to get a usable subscription. For iOS, the panel only provides the download option if you have a purchased, unexpired plan. This guide doesn't link directly to installers; use the panel for all downloads and subscription links.
These instructions apply to clients that support importing subscription links. Common menu labels include “Subscription,” “Configuration,” and “Add configuration.” Whatever the interface looks like, the steps are the same: add the remote subscription, update it to load the route list, then enable the configuration. Don't paste the subscription URL into a single-server address field or try to connect before importing the configuration.
Windows: Add a remote subscription
Get the Windows client from the panel, install it, and open the app. Check first whether the panel offers automatic import. To import manually, open the client's configuration or subscription manager and choose an option such as “Add subscription” or “Import from link.” Paste the full subscription URL into the link field, enter a name you can recognize, and save.
After saving, update or download the configuration and wait for the route list to appear. Then select the configuration you just added. You should see region or route names, not just an empty configuration entry. If nothing appears, check the update message and your local network, then copy the URL again. Wait until connection testing to enable system proxy or network routing options, so you don't disrupt other apps before the configuration is ready.
macOS: Confirm the import and allow network access
Get the macOS client from the panel and open it. Follow the panel instructions to import automatically, or add the remote subscription by URL in the client's configuration manager. If your browser asks to open the app during automatic import, confirm and then check the client to see if the configuration was added. A browser prompt alone doesn't mean the subscription was imported successfully.
After adding the subscription manually, update it, select the configuration, and make sure the route list appears. During connection setup, macOS may ask you to allow network configuration or grant related permissions. Check the app's name and source before proceeding as prompted. If macOS blocks the app from opening, check the panel instructions and the system's explanation rather than changing other security settings to bypass the prompt.
Android: Import from a link and choose a configuration
Download the Android client from the panel and install it as directed by your device. If Android asks you to allow an app from this source, proceed only after confirming the download came from your own panel. Open the client and try importing from the panel, or find the add option in the app's subscription or configuration screen. Choose import from link, paste the URL, and save.
Next, update the subscription, select the configuration, and choose a region from the route list. When you start the connection, Android usually displays a VPN connection permission prompt. Check that it's for the app you're using, then confirm. If the configuration was added but not selected, the app may still show no routes available. Check that the imported subscription is the one currently enabled. A system status indicator only confirms that the connection started; you'll need to test access separately.
iOS: Get and import through the panel
First, confirm in the panel that you've purchased a plan and that it hasn't expired. Then open the iOS client section and get the app by following the App Store instructions provided in the panel. After installing it, return to the panel and choose the relevant subscription import method. If prompted to open the client, confirm, then check in the app for the new configuration and follow its instructions to retrieve the subscription.
To import manually, look in the app for an option such as Add subscription, Import by URL, or Remote configuration. Paste the full URL and update it. When connecting for the first time, iOS may ask to add a VPN configuration and confirm it in system settings. Follow the current on-screen instructions. Select a route before starting the connection; if you only installed the app without importing a subscription, the route list may still be empty.
Linux: Follow the subscription import steps
Linux users can also get the client from the panel and should follow the panel's installation and startup instructions. In a subscription manager with a graphical interface, add the link, update the configuration, and select a route. Network permission prompts vary across desktop environments, so menu paths from other operating systems may not apply. For details on network routing, see the complete guide.
JujuVPN supports Windows / macOS / iOS / Android / Linux, with unlimited devices online at the same time. Install the client and import the subscription separately on each device. Signing in to the panel doesn't mean every device is connected. When switching devices, get the subscription from your own panel rather than sharing it in public chat logs.
Get the clientConnect to a route and verify it works
Once routes appear in the client, select an exit location that suits the service you want to access, then connect. For your first session, start with the default settings in the client and panel instructions. There's no need to adjust routing, network handling, and other advanced options all at once. If the app or service has location requirements, check those first instead of relying only on a route name or geographic distance.
Check that the client shows a connected status, then open the site or app you need and confirm that it loads and you can access your account. A connection icon alone—or access to the panel alone—doesn't prove the target service is working. Some apps keep an existing network session. After switching routes, close and reopen the app, then test again so you don't mistake cached content or an old connection for the new route's performance.
If you can't access the service, first check that your local network is working. Then check that your plan is active, you have data available, and the subscription updated successfully. Next, make sure the right configuration is selected and the required system permissions are allowed. You can test another route for comparison, but change only one setting at a time to identify whether the issue is with the route, client, or service.
Once the site loads, test the features you actually need, such as page interactions, file access, or video playback. Availability can also depend on your account region, the target platform's policies, and your local network. One successful visit doesn't guarantee ongoing access to all content. Once everything checks out, use the service for your everyday needs. If an issue keeps recurring, search the FAQ by topic or continue troubleshooting with the complete guide.